Nokia 5800 XpressMusic support

This is not a defect on the device but a limitation with the accelerometer (orientation sensor), it will only function if the device is held vertically (upright position).

You need to install Quickoffice software.

Please download from www.quickoffice.com.

The Quickoffice application is free, only the premium version that allows editing and creating new documents needs license to purchase.

Your device supports anti-virus application. For example please visit www.F-Secure.com link  and become familiar with the third party F-Secure Internet security application.

If consumers wish to use anti-virus software to protect their mobile device, solutions are available from anti-virus vendors.
 

Select Menu > Settings > Phone > Phone mgmt. > Factory settings.

You can reset some of the settings to their original values. To do this, you need the lock code, which is 12345 by default unless you have changed it before.

After resetting, the device may take a longer time to power on. Documents and files are unaffected.

This problem has been discovered after an upgrade with the following devices: 

• Nokia X6-00 version 20.0.005
• Nokia 5800 XpressMusic version 50.0.005
• Nokia 5230 version 12.0.089, fixed on version 20.0.005. 

It appears as if there are a lot of preinstalled applications in the memory card. This problem will be fixed in the next version of the device software.

To repair the problem on above versions: 

• Reboot the device by removing the battery.
• If that does not help, restore the original factory settings by Menu > Settings > Phone > Phone mgmt. > Factory Settings. The default lock code is 12345.

A hard reset can be performed with the usual method of typing in *#7370# and the lock code is needed.

If the lock code has changed, or the customer does not remember it, the following can be done to hard reset the device:

1. Power off the device.
2. Hold the two call keys (red and green) and the camera button, and proceed to power on the device, while holding the three keys (green, red and camera).
3. Keep holding down the 3 keys until after the handshake screen.

A request for country should now be available, and the hard reset should be complete, without the lock code.  Keep in mind, the lock code still remains unchanged (it does not go back to the default 12345).

The Mobile TV (Live TV) software for Nokia Mobile TV Receiver SU-33W can be found at the Nokia web pages, e.g. at the following page:

http://europe.nokia.com/support/product-support/nokia-su-33w/software

Select one of the following (depending on your device model) 

• Menu > Tools > Settings > Phone > Network (e.g. E51, E71, E90, N95, N96) 
• Menu > Tools > Settings > Network (e.g. E65, N77, N93)
• Menu > Settings > Settings > Phone > Network (e.g. 5730xm, 6710n, 6720c, 6700s, C5)
• Menu > Settings > Connectivity > Network (e.g. 5800xm, N97, 5230, 5530xm)
• Menu > Settings > Config. > Network (e.g. N75)

 The following settings are displayed:

• Network mode (shown only if supported by the network service provider): Select which network to use. If you select Dual mode, the device uses the GSM or UMTS network automatically, according to the network parameters and the roaming agreements between the network service providers. If needed, contact your service provider for more details.
• Operator selection: Select Automatic to set the device to search for and select one of the available networks, or Manual to manually select the network from a list of networks. If the connection to the manually selected network is lost, the device sounds an error tone and asks you to reselect a network. The selected network must have a roaming agreement with your home cellular network, that is, the network service provider whose SIM card is in your device.

Glossary: A roaming agreement is an agreement between two or more network service providers to enable the users of one service provider to use the services of other service providers.

• Cell info display: Select On or Off to activate or deactivate cell info reception.  

To check the unique Wireless Local Area Network (WLAN) Media Access Control (MAC) address that identifies your Nokia device, enter *#62209526# in the idle mode (or with touch screen devices after opening the dialler).

Select Menu > Settings > Personal > Profiles.

You can use profiles to set and customise the ringing tones, message alert tones, and other tones for different events, environments, or caller groups.

To change Ringing tone on your touch screen device, choose profile and select Options > Personalise (or double-tap the profile and select Personalise).